Privacy Policy

Document Title: Privacy Policy

Document ID: MD-PP-001

Effective Date: 24 February 2026

Last Updated: 24 February 2026

Approved By: Management – Aim Destiny

1. Introduction

Mars Digital (“we”, “our”, “us”) is a digital marketing and business solutions brand owned and operated by Aim Destiny.

We are committed to protecting your personal data and ensuring compliance with applicable Indian data protection laws. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit https://marsdigital.in or engage our services.

2. Legal Entity Disclosure

Mars Digital is not a separate legal entity. It is a brand name and operational division fully owned, managed, and controlled by Aim Destiny.

All data processing, legal compliance, contractual responsibility, and liability are governed under Aim Destiny. Any reference to “Mars Digital” shall legally refer to Aim Destiny.

3. Company Details
  • Operating Brand: Mars Digital
  • Parent Organization: Aim Destiny
  • Website: https://marsdigital.in
  • Primary Contact: +91 7783-815-557
  • Secondary Contact: +91 9540-888-331
  • Email: [email protected]
  • Billing: [email protected]

All official communication shall originate only from the @marsdigital.in domain or authorized Aim Destiny representatives.

4. Legal Framework

This Privacy Policy is governed by:

  • Information Technology Act, 2000
  • Section 43A of IT Act
  • IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
  • Digital Personal Data Protection Act, 2023
  • Applicable Indian contract and cyber laws
5. Information We Collect

5.1 Information You Voluntarily Provide

We collect personal data when you voluntarily submit information through:

  • Website contact forms
  • Consultation requests
  • Service agreements
  • Email communication
  • Phone communication
  • Payment processing

Such information may include:

  • Full Name
  • Business Name
  • Email Address
  • Phone Number
  • Billing Address
  • GST Details
  • Website URL
  • Project requirements
  • Platform credentials (where contractually required)

5.2 Automatically Collected Information

When you access our website, we may collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent
  • Referral source
  • Session timestamps

This data may be collected using cookies and analytics tools

5.3 Sensitive Personal Data (SPDI)

As defined under Rule 3 of the IT Rules, 2011, Sensitive Personal Data may include:

  • Passwords
  • Financial information
  • Bank details
  • Card details
  • Biometric information

We do not intentionally collect Sensitive Personal Data unless required for billing or contractual purposes.
Such data is protected using reasonable security practices.

6. Purpose of Processing

Personal data is processed strictly for:

  • Delivering contracted services
  • Campaign execution and reporting
  • Website optimization
  • Billing and accounting
  • Fraud detection
  • Legal compliance
  • Client communication

We do not sell, rent, or trade personal data.

7. LEGAL BASIS FOR PROCESSING

Personal data is processed based on:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate business interests

Under the Digital Personal Data Protection Act, 2023, you may:

  • Withdraw consent
  • Nominate a representative in case of incapacity

Withdrawal of consent may impact service delivery

8. DATA SHARING

We may share limited data with:

  • Google
  • Meta Platforms
  • Hosting providers
  • CRM systems
  • Accounting software
  • Payment gateways
  • Government authorities (if legally required)

Data sharing is limited strictly to what is necessary for service execution.

9. CROSS-BORDER DATA TRANSFER

Certain data may be stored or processed outside India via global cloud infrastructure providers.
Such transfers are conducted in compliance with applicable Indian laws and subject to reasonable safeguards.

10. DATA SECURITY

In compliance with Section 43A of the IT Act, we implement reasonable security practices including:

  • SSL encryption
  • Firewall protection
  • Secure hosting
  • Role-based access control
  • Password management protocols
  • Multi-factor authentication (where applicable)
  • Secure backups
  • Anti-malware systems

No digital system is completely immune from cyber risks.

11. DATA RETENTION

We retain personal data:

  • During active engagement
  • As required by statutory compliance
  • For accounting purposes
  • For dispute resolution

After retention requirements expire, data is securely deleted or anonymized.

12. YOUR RIGHTS

You may:

  • Request access to your data
  • Request correction
  • Withdraw consent
  • Request erasure (subject to legal obligations)
  • Nominate a representative
  • File a grievance

Requests may be sent to: [email protected]

13. GRIEVANCE OFFICER

In compliance with Rule 5(9) of the IT Rules, 2011:

Grievances shall be acknowledged within 48 hours and resolved within 30 days.

14. COOKIES POLICY

We use cookies for:

  • Website analytics
  • Performance monitoring
  • Campaign measurement
  • Improving user experience

GThird-party analytics tools may be used.
Cookies do not collect Sensitive Personal Data.
You may disable cookies via browser settings.

15. CHILDREN’S DATA

We do not knowingly collect personal data from individuals under 18 years of age.

16. DATA BREACH RESPONSE

In the event of a data breach:

  • Internal security assessment shall be conducted
  • Affected individuals notified where required
  • Authorities informed where legally mandated
  • Corrective measures implemented
17. LIMITATION OF LIABILITY

To the extent permitted by law, the Company shall not be responsible for:

  • Third-party security failures
  • Cyber incidents beyond reasonable control
  • User negligence in safeguarding credentials
  • Force majeure events

Liability shall be limited in accordance with applicable Indian law.

18. POLICY UPDATES

This Privacy Policy may be updated periodically.

Upon update:
  • Document ID shall change
  • Last Updated date shall change

Continued use of services constitutes acceptance of revised policy.

OFFICIAL COMMUNICATION NOTICE

All official communications shall originate only from the @marsdigital.in domain.
We do not request payments through personal accounts or unofficial messaging platforms.